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Shift Supervisor in New York at Services for the UnderServed

Date Posted: 1/9/2019

Job Snapshot

Job Description

Position Overview

The Shift Supervisor provides supervisory oversight and training to residential aides and maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. He/she will be responsible for maintaining fire safety and developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. The Supervisor will perform administrative duties as requested, including but not limited to: filling out transfer paperwork, completing intakes with new clients, compete Incident Reports Maintain roster in CARES and accurately record bedding.  Maintains CPR and F-80 certification.


  • Bachelor’s or Associates Degree preferred. 2 – 3 years of experience in Security or Building Maintenance is required
  • Experience in office management and/or staff supervision is required
  • Experience working in a large residential/institutional setting with a special needs population is required
  • Strong writing, interpersonal, and organizational skills required
  • F-80 is required within 6 months of employment
  • NYS Driver’s License preferred; Bilingual preferred

Company Overview

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays